Denton Housing Authority Fall 2009 Newsletter

The Housing Authority has over 400 landlords to help serve our clients.  Landlords provide decent, safe, and sanitary housing for the DHA clients.  In order for the client to live in the unit it must pass an inspection and all functions of the house must be working properly.  Do you know how much time, work and money is put into each apartment or house to make it a nice comfortable place.  Please take care of this home.  The time you are there it is necessary for you to do upkeep.  It is very disturbing to the housing authority when we hear our clients are abusing someone else’s property.  It can also be cause for lease violation that may result in a termination. Show the landlord how appreciative you are by taking good care of his place.

 The housing authority welcomes having new landlords; if you are interested in placing your property on the list you should call the housing authority with your information.  The landlord handbook is on the Section 8 page and gives the future property owner information as to what the housing authority requires to rent to a tenant. If you want to be removed from the list please contact our office.  Our number is 940-383-1504 and speak to Maria Palos. 

DHAP

The DHAP Program is scheduled to end at the end of October.  These clients have been on the program for two years. We wish them success in the future.

Homeownership Program

Homeownership Program has had three clients to complete the education classes, qualify for a home, and close on a home for their family.  We congratulate them for working hard to achieve their goal.  We look forward to many other participants success soon.  If you are on Section 8 and interested in the program please contact Kristin English at 940-383-1504.

Recognition

I would like to congratulate Sherri McDade, Deputy CEO, for 20 years of achievements and service to the Denton Housing Authority. Autura Isabell, Director of  Section 8 will be recognized for 15 years of service.  Katina Housing, Case specialist, will also be recognized for 10 years of service.  Recognition of employee’s tenure will be October 14, 2009 at the quarterly staff meeting.

Customer Service

The office has returned to the customer service cards to  know your experience when you visit the office.  There is a card at the front desk with a rating scale of one to five, ranging from poor to excellent.  The employees with high ratings have an opportunity to be recognized and rewarded. The feedback will guide improvement efforts.  We appreciate you turning in a card before you leave the office.