Providing housing and rental assistance to the Denton community for over 30 years

Heritage Oaks Apartments

Heritage Oaks Apartments are located at 2501 North Bell Avenue, in Denton, Texas. The apartments are located in a residential neighborhood in north Denton, surrounded by many trees.

Denton Housing Authority (DHA) is responsible for the operation and management of the property, and all policies are approved by a five-member Board of Commissioners, appointed by the mayor of the city.

Heritage Oaks accepts market renters and Section 8 Voucher holders.

All of our apartments at Heritage Oaks include the following amenities:

  • Refrigerators
  • Electric Ranges
  • Mini-blinds
  • Antenna hook-ups
  • Telephone hook-ups
  • Central Heat & Air Conditioning
  • Dead Bolt Security Locks
  • SPAN Meals-on-Wheels Program
  • Picnic Areas
  • Jim Carter Memorial Park
  • Spacious Community Room
  • 24 hour Answering Service
  • Monthly Highlights Newsletter
  • Public Transportation Stop
  • Full-time Maintenance Staff
  • Full-time Management Staff
  • Management Sponsored Parties

Fraud Statement

HUD places a high priority on preventing fraud. If your application or recertification forms contain false or incomplete information, you may be:

  • * Evicted from your apartment or house
  • * Required to repay all overpaid rental assistance you received
  • * Fined up to $10,000
  • * Imprisoned for up to 5 years and/or
  • * Prohibited from receiving future assistance.

Additional Information

For more information about our Housing Choice Voucher Program please select from the list below.

Waiting List/Application

All persons interested in receiving a Section 8 Housing Choice Voucher must fill out an application. Applications are available at the Administrative Office Building located at 1225 Wilson Street. Applicants must provide Social Security cards for all persons in the household age 6 and over (if they have one), and picture I.D. for all adult family members. Applicants must meet income limits set by HUD and other eligibility criteria, including criminal history check.

Once an application has been reviewed to determine initial eligibility, the applicant is placed on the Waiting List. The Waiting List is updated at least once a year. You are responsible for keeping us informed in writing of any changes in your household, income, and new addresses.

Eligibility

Once an applicant reaches the top of the Waiting List and there is available funding and a voucher, the applicant will be required to come in to complete final eligibility paperwork.

Detailed information will be required to determine if the applicant qualifies for assistance. The applicant will be scheduled for a Briefing Session at a later date to receive a Voucher.

Briefing

All new applicants are required to attend a Briefing Session in order to receive a Voucher. Briefing Sessions are held in group sessions, and the family will receive more detailed information on how the program works. The family will receive information on payment standards, tenant paid utilities, reporting income or family composition changes, fair housing, tenant inspections, landlord information, grievance procedures, vacancy listing, moving and termination procedures, and other information required by HUD. The family will be issued a Voucher based on their family composition, and then can begin the search for an appropriate unit.

The family will also receive the necessary paperwork to take to a potential landlord to lease a unit.

Inspections

DHA inspects all units before they are allowed on the program. Once the family has located a unit of their choice, DHA will inspect the unit for compliance with Housing Quality Standards (HQS) and determines if the landlord’s proposed rent is reasonable. All units must meet these requirements before the family can move in and before DHA will pay rent to the landlord.

DHA also inspects all units annually while a family is on the program and conducts special or complaint inspections as needed. Complaints may come from the tenant, landlord, or the public.

Fair Housing

The Fair Housing Act prohibits discrimination in housing because of race or color, national origin, religion, gender, disability, or familial status. If a family thinks their rights have been violated, they may contact HUD at 817-978-5900 or 1-888-560-8913. DHA will assist a family with filing a complaint if requested.

Grievance Procedures

The programs administered by DHA are governed by a set of rules and regulations set forth by HUD in response to legislation by the Congress of the United States. In addition there are local policies which are the result of resolutions enacted by the Board of Commissioners of the Housing Authority.

Clients of DHA are expected to adhere to these rules and to follow procedures set forth in the Plan of Administration approved by the Board of Commissioners. Clients are given a variety of documents and are briefed verbally regarding the rules and regulations of the program so they can be familiar with the program requirements. If a problem arises with regard to the understanding and implementation of the program rules, clients are afforded the right to several avenues which might lead to better understanding and/or to a solution to the problem. These avenues are addressed in more detail in the Grievance Procedures. If a client has a problem with a decision made by DHA, they may request a counseling session, informal hearing, or formal hearing.